Tips From The Trenches

DOIhttp://doi.org/10.1002/ban.30690
Date01 May 2018
Published date01 May 2018
May 2018 • Volume 34, Number 9 7
DOI 10.1002/ban© 2018 Wiley Periodicals, Inc., A Wiley Company • All rights reserved
Tips From The Trenches
Give board meetings
a strategic focus
Want your board to concentrate on key issues
related to your mission? Keep your meetings fo-
cused on strategic issues.
How? Three ideas:
1. Give the board a written update on the strate-
gies you and the staff are using to meet goals set
forth in your strategic plan.
2. Structure your meeting agenda around the
strategic plan’s goals and strategies for accom-
plishing them.
3. Have staff give a presentation during each
meeting to update the board on progress toward
meeting the strategic plan’s goals.
Frank talk about participation
spurs improvement
Here’s a simple exercise the board can under-
take to improve board members’ contributions and
sharpen the board’s focus:
Begin by answering questions about board
service. Appoint a note-taker, and then ask each
member:
“How much time does board service de-
mand?”
“Is your time at meetings well-spent?”
“What activities do we do that you would
rather not do?”
These types of questions let board members
air their feelings and show the CEO why they
are involved. Use the results to find ways for
board members to be involved in areas that
interest them.
Governance committee controls
unruly members
A strong chair and governance committee are
crucial to maintaining healthy respect and profes-
sionalism on the board.
Work through your chair to add this statement
to the board’s role statement your organization
uses to encourage consensus:
“Board members are encouraged to actively
participate in discussions both at committee and
regular board meetings. However, once consen-
sus has been reached, all board members are
expected to publicly support the decision that
has been reached.”
If board members get unruly or disrespectful
during meetings, the board chair must maintain
decorum. After the meeting, the chair should
speak with the member privately.
Give board members two warnings if their be-
havior is out of line. After that, bring the issue to
the board’s governance committee.
One of the governance committee’s responsibili-
ties should be to review individual board members’
performance on an annual basis. If a board mem-
ber’s conduct is disruptive and not appropriate,
the committee can issue a final warning or decide
to remove the member—depending on the serious-
ness of the infraction.
Suggest an evaluation process
that has goals
Build a successful administrator evaluation by
setting goals for the process in a pre-evaluation
meeting. Suggest these goals to your board:
It must be consistent. The process doesn’t
change when the board’s membership changes.
It is professional. The process and evaluation
document have been designed to encourage high
standards.
It’s objective. Both the process and the evalu-
ation tool should invite objectivity.
It’s immune from board member agendas.
Whether or not a board member has a personal
ax to grind is never an issue during the admin-
istrator’s evaluation. The board agrees to this up
front.
It’s based on respect for the administrator’s
profession.
It’s designed to be a tool for improving orga-
nizational outcomes.
Key to meeting these goals is to obtain board
agreement prior to any evaluation activities taking
place.

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