"Times, they are a changin'..."--Bob Dylan, 1964.

AuthorWiener, Pat
PositionTaxicab services - Column

RECENTLY WE WERE IN NEW YORK CITY FOR the first time in years. I used to go there a lot 30 years ago. While many things have stayed the same, a lot has changed.

One of the most impressive instances occured out of the blue the Sunday morning we were there. We went out on 8th Avenue just to take a walk, only to find that the sidewalk had been blocked off for the New York version of "A Taste of Colorado"--only bigger! As far as you could see down 8th Avenue, both sides were lined with tents and jammed with people. It was amazing.

No single group dominated the event. There was equal representation of Chinese, Japanese, German, Italian, white Americans, black Americans, kids on bikes and babies in strollers. Walk a block and you heard a dozen languages. Surely the most cosmopolitan crowd I have ever experienced. It was great!

The only thing more striking was Times Square at night. Again, packed with people, and I felt like a wide-eyed kid, surprised by all that I had never seen before, including two eggs and a piece of toast for $30 in an eatery next to our hotel. All in all, a great NYC experience.

But that's not all that is changing. We were there on business. I had promised myself that I would try Uber, an app-based taxi service that I had heard so much about. We had about 10 places to visit, mostly candy stores and candy makers (another story) scattered throughout Manhattan Island, so we thought we could give Uber a good test drive.

We started at LaGuardia Airport and headed downtown in a cab. It was fine. Cleaner than most New York cabs but still with the plastic partition between passengers and the driver--a $70 ride all in all. The rest of the time in the city we used Uber.

Based on my little experiment, this is what we found:

* Uber vehicles are way cleaner and roomier than an average New York taxi; the drivers are nicely dressed, polite and knowledgeable.

* It never took us more than four or five minutes to get an Uber to meet us at our exact coordinates, whether in Manhattan or Brooklyn or anywhere else.

* Most of the drivers had little bottles of water in their vehicles.

* Lastly, the cars were comfortable.

We talked to the drivers at length...

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