The performance function in local government: Does location impact performance data use?
Published date | 01 September 2023 |
Author | William C. Rivenbark,Roberta Fasiello,Francesco Tassi |
Date | 01 September 2023 |
DOI | http://doi.org/10.1111/puar.13651 |
RESEARCH ARTICLE
The performance function in local government: Does location
impact performance data use?
William C. Rivenbark
1
| Roberta Fasiello
2
| Francesco Tassi
1
1
School of Government, University of North
Carolina at Chapel Hill, Chapel Hill, North
Carolina, USA
2
Dipartimento di Scienze dell’Economia,
University of Salento, Lecce, Italy
Correspondence
William C. Rivenbark, School of Government,
University of North Carolina at Chapel Hill,
Chapel Hill, NC, USA.
Email: rivenbark@unc.edu
Abstract
Research has demonstrated that certain drivers increase the probability of perfor-
mance data use in local government. One performance driver that has received
minimal attention is where the performance function is organizationally located,
even though prior research has shown that the organizational placement of the
performance function can potentially influence the design and use of performance
measurement systems. Our study explores how the organizational placement of
the performance function in local government influences key drivers of perfor-
mance data use. We find evidence that performance functions located outside the
budget office are more likely to promote the drivers of measurement system
maturity, other management processes, and devolved decision-making, which in
turn increases the probability that local officials engage in performance data use.
We also identify several research implications to advance the study and practice of
performance management in local government and conclude with research limita-
tions and suggestions for future research opportunities.
Evidence for practice
•Accountability continues to evolve from data availability—primarily through
annual budget documents—to managing-for-results.
•Measurement system maturity, which focuses on robust outcome measures, is
fundamental to performance data use in local government.
•Performance measurement systems should be connected to other management
systems, increasing the probability of performance data use in local
government.
•Devolved decision authority regarding the design and use of performance mea-
sures helps create an environment of performance management in local
government.
•Organizational placement of the performance function can potentially impact
the success of performance management in local government.
INTRODUCTION
Research on performance measurement in local govern-
ment during the 1980s an d 1990s focused prima rily on
adoption rates, where scholars like Poister and
Streib (1989,1994,1999) inventoried the management
toolintermsofthetypesofmeasuresbeingcollected
and reported. Research in the early 2000s; however,
shifted the attention of scholars from promoting the
adoption of performance measures to promoting the
benefits of using them for service improvement
(de Lancer Julnes & Holzer, 2001). This change, referred
to as moving from performance measurement to perfor-
mance management, focuses on using performance data
for making policy and management decisions
(Moynihan, 2008). At this point, studies began to identify
what drivers increase the probability that local officials
will use performance data for informing these types of
decisions (Ammo ns & Rivenbark, 2008;Ammons&
Roenigk, 2015; Dimitrijevska -Markoski & Fren ch, 2019;
Kroll, 2015; Moynihan et al., 2020; Moynihan &
Pandey, 2010; Rivenbark et al., 2019; Tantardini, 2019;
Tantardini & Kroll, 2015; Van Dooren & Van de
Walle, 2008).
Received: 24 February 2022 Revised: 3 April 2023 Accepted: 6 April 2023
DOI: 10.1111/puar.13651
Public Admin Rev. 2023;83:1123–1135. wileyonlinelibrary.com/journal/puar © 2023 American Society for Public Administration. 1123
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