THE EVICTION OF ELAINE BENZ: A TIMELINE.

October 15, 2011: Elaine Benz and her husband, Don Benz, move into the Regency, 13750 West National Avenue, New Berlin, Wisconsin. Their apartment is for independent living.

August 23, 2014: Don Benz dies at age eighty-nine. Elaine continues to live in the apartment they shared.

February 28, 2020: Elaine moves into an "attended care" apartment in another wing of the Regency. It is a tough adjustment.

April 14: Elaine is briefly hospitalized due to dehydration and experiences panic attacks.

January 29, 2021: Regency Campus Administrator Cherie Carty puts in writing her assurance to Elaine's daughter, Diane Roth, that Elaine "will be permitted to remain in her current unit as long as she can remain at the Regency within our licensing restrictions."

October 11: Elaine falls in her room and is sent by the Regency to a nearby hospital, where she is found to have a minor fracture.

October 13: Elaine is moved to Heritage Rehabilitation Center, 5404 West Loomis Road, Greendale, Wisconsin, to undergo sixteen days of physical therapy.

October 25: Heritage goes into a COVID-19 lockdown, meaning Diane cannot continue her daily visits.

October 28, noon: A staffer at Heritage tells Diane that Elaine will not be allowed to return to the Regency, which was supposed to happen the next day. No one from the Regency has said anything about this to Diane.

October 28:12:30 to 4 p.m.: Diane calls four times and leaves two messages for Mara Henningsen, Regency campus administrator, who is said to be "in a meeting."

October 28, 4 p.m.: Diane receives a phone call from a nurse named Kim, who says that Elaine will not be allowed to return because her care needs are too great. Nothing is provided in writing, nor any mention made of the right to appeal.

Friday, October 29: Elaine's son, Bill Lueders, contacts the office of U.S. Senator Tammy Baldwin, Democrat of Wisconsin, which puts him in touch with state health officials, one of whom leaves a message for Henningsen.

Monday, November 1, 4:59 p.m.: Henningsen leaves a message on Diane's home answering machine.

November 2: Diane and Bill speak with Henningsen, who claims to know nothing of the matter. Around 2:30 p.m., Nancy Nguyen, the Regency's director of health services, calls to say that the only way Elaine will be allowed back is with a round-the-clock personal care team. The state tells Bill it has assigned an investigator to the case.

November 3 and 4: Diane arranges for a company called Comfort Keepers to...

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