The Demands of Passenger Travel Require Industry Professionals.

Author:Varkonyi, Irvin

Passenger travel has always had demanding customers, but in the age of instant communication and perhaps gratification, never as demanding as today. Travel professionals have always been and will always be the best asset for an organization. Skills, knowledge and abilities of travel professionals are more wide-ranging than ever. The industry's standards ate clear in the professional development opportunities for its workforce.

There are a variety of organizations which offer training and credentialing to the travel industry. Universities and community colleges offer hospitality programs leading to two and four year degrees, along with certificates. Training and professional development can also be obtained from external organizations whose business is focused on enhancing workforce professionalism, as well as in-house training from travel-related organizations.

The following is a sampling of these organizations. This list does not seek to be comprehensive, as credentialing can be as extensive as the number of countries which offer travel opportunities. Courses are offered online, as well as in traditional brick and mortar classrooms. Online courses may be in real time and/or asynchronous. Such technology affords interactive learning, a key for adult learners.

The Hotel School at the SC Johnson College of Business, Cornell University

* The only stand-alone hospitality program to earn Association to Advance Collegiate Schools of Business (AACSB) accreditation and the only hospitality program in the Ivy League. "The General Managers Program will definitely help me as I transition into larger roles with my company. It gave me a broader awareness of the complexity of our business, but also a new set of skills that I will need to be successful," says Cory Johnson, Vice President, Cesar's Palace Las Vegas.

Johnson and Wales Online

* Recognized as a leader in hospitality education, Johnson & Wales University can help you develop the skills for success in the hotel, resort and lodging industry. Our instructors have first-hand experience in the field, and their insight will give you a deeper understanding of what to expect in your future management role. This program, which can be completed in four years, covers subjects such as revenue management, hotel strategic marketing, food and beverage systems, and other critical areas you need to comprehend.

* Recognized as among best online hospitality programs...

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