The bedrock of business success.

• Position: Microsoft Business Solutions

What is Microsoft Business Solutions?

Microsoft Business Solutions offers business applications to small and medium-sized businesses. It includes the following solutions which can be customized, or integrated with hundreds of industry-specific applications:

Finance and Accounting

Customer Relationship Management

Supply Chain Management

Retail Management Systems

Professional Services Automation

Building more profitable customer relationships

If you need a powerful, web-friendly way to automate the sales and customer service aspects of your business, Customer Relationship Management (CRM) from Microsoft is for you. It has the ability to generate and send customized sales proposals and manage customer contact, shorten sales cycles, improve efficiency, and ultimately, increase revenue. Microsoft's CRM technology also lets you automate many of the day-to-day tasks associated with sales, customer service, call center and marketing professionals.

* CUSTOMER SERVICE is not an oxymoron. And serving Customers with high-quality, highly productive software that increases a company's productivity while lowering its costs--making small or medium-sized businesses like yours more efficient and more profitable--is at the core of Microsoft[R] Business Solutions.

We offer small and medium-sized businesses tools that simplify managing a company, increase efficiencies and, ultimately, drive profits. As an added benefit, those tools free your mind and your time for other things.

And key to successfully attracting and keeping customers is a thorough, up-to-the-minute knowledge of all the various components of your company. These include inventory, employees, the supply chain, payroll, internal and external resources and projects. More often than not, it also includes your business's presence on the Internet.

All of that information needs to be linked to the Customer 50 smoothly and efficiently that it's practically.

Making a Map of Your Future With Microsoft Business Solutions

To get started, ask yourself a few questions that will help you make a mental map of where you might take your business in the future:

What if technology could liberate you from the circumstances that hinder the realization of your full potential? What if your technology could grow in synch with your business? What if technology could do your bidding with suppliers for you? What if it could manage your employee records? What if it could free up the time you spend overseeing cash flow and...