The Bar Can Help Me with That?, 0314 ALBJ, 75 The Alabama Lawyer 95 (2014)

• Author: Laura Calloway, Director, Practice Management Assistance Program

The Bar Can Help Me with That?

Vol. 75, No. 2, Pg. 95

Alabama Bar Lawyer

March, 2014

\xA0\xA0\xA0\xA0\xA0\xA0\xA0\xA0\xA0 Laura Calloway, Director, Practice Management Assistance Program

\xA0\xA0\xA0\xA0\xA0\xA0\xA0\xA0\xA0I recently met with a tech-savvy lawyer who was getting along pretty well without clerical help but felt swamped by having to answer his always-ringing phone himself. He didn't think he could justify hiring someone just to answer the phone, but he really didn't want to use an answering service because of his previous experiences with them. He was astonished when I mentioned that the bar offers a discount for Ruby Receptionists (www.callruby.com), a firm that offers virtual receptionist services that are specialized for law practice.

\xA0\xA0\xA0\xA0\xA0\xA0\xA0\xA0\xA0Using Internet-based phone technology Ruby's receptionists, all of whom have law office training, function just as if they were on-site members of your staff-putting through the callers you want, taking messages from those you don't, making calls on your behalf to gather information and even screening potential clients and making appointments for them if you care to provide them with the information needed to do so. They function just as if they were members of your staff.

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