The 2020 Workplace.

• Author: Dobson, Kristine
• Position: Book review

By Jeanne C. Meister and Karie Willyerd

Reviewed by Kristine Dobson, Ph.D., Owner, Career 1 Consulting

Jeanne C. Meister and Karie Willyerd were prompted to write The 2020 Workplace by their shared belief in the need for a "transformational leap in organizational practices." They offer research-based tools and resources to prepare for a changing workplace, engage multiple generations of workers, utilize social recruiting and learning, and develop new leaders.

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The authors describe 10 forces that are currently shaping the future workplace. From the more familiar force of "globalization" to the less-considered effects of "soaring hyperconnectivity," these are forces to be reckoned with--and the sooner, the better.

By 2020, large organizations can expect to be dealing with workers from five generations. Results of "The Generations @ Work Global Survey" reported by the authors can help you understand the influences, traits and needs of this multi-generational workforce. In addition, differentiated strategies will help you take advantage of this understanding and ensure that you meet those needs.

Recruiting and learning are...