Supplier Source Book 2009.

Position:CALL CENTER/ANSWERING SERVICE-FRANCHISE BROKERS - Directory
 
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CALL CENTER/ANSWERING SERVICE

MYFRANCHISE INSURANCE

$25 Million of Health Insurance Protection

(888) 631-7283

(630) 200-9346

(877) 488-6266 FAX

29 West 036 Butterfield Road, Warrenville, 1L 60555

Email: jay@myranchiseinsurance.com

Internet: http://www.MyFranchiselnsurance.com

CONTACT: Jay L. Barnes, Founder & SVP

TYPE OF BUSINESS: MyFranchise Insurance provides comprehensive, voluntary group and individual health insurance plans to franchisors, franchisees, employees and their families. We are endorsed by leading franchise organizations and associations throughout the United States representing tens of thousands of American lives. Private labeled for our franchisor clients with turnkey administration, MyFranchise Insurance is known as the premiere source for franchisee health insurance plans.

PERCEPTIONIST, INC.

(866) 652-5968

(866) 652-5968

(614) 384-7501 FAX

1177 Olentangy River Road, Columbus, OH 43212

Email: info@perceptionistinc.com

Internet: http://www.myperceptionist.com

CONTACT: Tiger Downey, President

TYPE OF BUSINESS: Perceptionist is an overflow scheduling desk to the service industry. We answer the phones and schedule appointments to capture sales and stop callers from shopping.

CHECK/CREDIT CARD SERVICES

DISCOVER FINANCIAL SERVICES

(224) 405-2909

(224) 405-3053 FAX

2500 Lake Cook Road, Riverwoods, IL 60015

Email: catiestarr@discover.com

Internet: http://www.discover.com

CONTACT: Catie Star, Internet Acquisition

TYPE OF BUSINESS: Financial Services.

FRANCHISE PAYMENTS NETWORK

(866) 420-4613 Ext. 1103

(407) 822-7282

(407) 290-6632 FAX

8027 Canyon Lake Circle, Orlando, FL 32835

Email: tomepstein@franchisepayments.net

Internet: http://www.franchisepayments.net

CONTACT: Tom Epstein, Founder/CEO

TYPE OF BUSINESS: FPN is a payment processing vendor dedicated exclusively to the franchise community, designing systems for credit cards, debit, gift, loyalty, royalty payments, PCI compliance, etc.

MEMBER SOLUTIONS

(888) 277-4409

(267) 287-1020

(267) 287-1040 PAX

261 Old York Road, Suite A-51, Jenkintown, PA 19046

Email: info@membersolutions.com

Internet: http://www.membersolutions.com

CONTACT: Jeff Cohen, EVP Business Development

TYPE OF BUSINESS: Full-Service & Self-Service Billing, Front Desk Member Management Software, Merchant Processing, Direct Print Marketing, Online Event Registration.

COMPUTER SOFTWARE/INTERNET SERVICES

ACQUIREWEB, INC.

(650) 212-2233

(650) 212-2234 FAX

1065 E. Hillsdale Boulevard, #310, Foster City, CA 94404

Email: msteinbach@acquirelocal.com

Internet: http://www.acquireweb.com

CONTACT: Albert Gadbut, President & CEO

TYPE OF BUSINESS: E-Mail Marketing Services.

ARKEN TECHNOLOGY (682) 429-2726 P.O. Box 167747, Irving, TX 75016 Email: sales@arkentechnology.com Internet: http://www.arkentechnology.com

CONTACT: Art Bunten, President; Rob Tayne, Director of Sales and Marketing

Irving Office

222 W. Las Colinas Blvd., Suite 1650, Irving, TX 75039

TYPE OF BUSINESS: Arken Technology has created a unique marketing tool for franchised and multi-location companies as well as small companies that captures the power of the internet, increases brand strength, and drives business to your door. Our product will help you force important branding throughout your franchise network while enabling your franchisees to respond instantly to their local market. Updating content and even completely changing the look of your website is quick and simple and will reflect on your entire franchise network of websites instantly. We founded our company with the goal of helping franchises, companies with multiple locations and small businesses harness the immense power of the internet. We want to help you get the most out of the internet so you can focus your time on your core mission--building your business.

BALIHOO

(208) 629-7520

(208) 441-6379 FAX

404 South 8th Street, #400, Boise, ID 83702

Email: svaughan@balihoo.com

Internet: http://www.balihoo.com

CONTACT: Shine Vaughan, Vice President, Marketing

TYPE OF BUSINESS: Software.

BIG HOLLER

MFV Expositions

(888) BigHoller

(201) 226-1130 Ext. 114

210 East Route 4, #304, Paramus, NJ 07652

Email: mdineen@bigholler.com

Internet: http://www.bigholler.com

CONTACT: Mark Dineen

TYPE OF BUSINESS: Online ordering offers great customer service and customer convenience. It helps grow your take out business and increase revenue.

BOUNDLESS NETWORK

(512) 472-9200

(512) 472-9204 FAX

200 East Sixth Street, #300, Austin, TX 78701

Email: lsmith@boundlessnetwork.com

Internet: http://www.boundlessnetwork.com

CONTACT: Lisa Smith, Office Administrator

TYPE OF BUSINESS: One of the few venture-backed promotional products distributorships in the industry, Boundless Network is investing in technology to transform a highly fragmented industry and create efficiencies across every aspect of the supply chain. As a result, Boundless Network's platform offers innovation in business process solutions directly impacting companies that purchase promotional products. Using the Boundless Network platform, industry salespeople can double their earnings and significantly enhance their strategic positioning with clients.

BROADSPIRE

(888) 262-6161

(213) 688-7791 FAX

617 West 7th Street, #601, Los Angeles, CA 90017

Email: sales@broadspire.com

Internet: http://www.broadspire.com

CONTACT: Steve Huot, President & COO

TYPE OF BUSINESS: Online Marketing and Web Solutions.

CAREERBUILDER.COM

(773) 527-3629

(312) 698-0898 FAX

200 North LaSalle Street, #1100, Chicago, IL 60601

Email: melissa.murray@careerbuilder.com

Internet: http://www.careerbuilder.com

CONTACT: Melissa Murray, Regional Marketing Manager; Eric Fletter, National Account Executive

TYPE OF BUSINESS: Recruitment Services/ Internet.

CERTILEARN, INC.

(877) 254-5327 (877) CL4-LEARN

(954) 839-6424 FAX

401 E Las Olas Blvd, Suite 1220, Fort Lauderdale, FL 33301

Email: sales@certilearn.com

Internet: http://www.certilearn.com

CONTACT: Diana Kleiman, Account Manager; Sushi Rodriguez, Marketing Director

TYPE OF BUSINESS: Certilearn has been providing eLearning and eMeeting solutions since 1998. A full-service provider, CertiLearn provides a comprehensive range of e-learning, including software, instructional design, custom course development and hosting. Our range of eLearning solution also includes live webcasting/webmeeting solutions. CertiLearn's library of over 500 online courses is available to clients for re-sale or on a subscription basis. Certilearn is also the home of IFA-University.

CMIT SOLUTIONS

(800) 710-2648

(512) 692-3710

(512) 692-3711 FAX

1701 Directors Boulevard, Suite 300, Austin, TX 78744

Email: victor@computermoms.com

Internet: http://www.cmitsolutions.com

CONTACT: Georgia Jones, VP of Alliance Programs

TYPE OF BUSINESS: Provide technology (computer) services and support to small and mid-sized businesses.

CREATIVE MEDIA GROUP, INC. (CMG)

(877) 438-6073

(520) 917-2677

(520) 887-2850 FAX

3760 North Commerce Drive, Suite 100, Tucson, AZ 85705

Email: franchise@cmg.net

Internet: http://www.cmg.net

CONTACT: Robert Stoeber, President

Chester Office

245 Main Street, Suite 204, Chester, NJ 07930

TYPE OF BUSINESS: Creative Media Group, Inc. is an Application Services Provider that supplies e-commerce consulting, Web site design, and customized Internet/Intranet applications and solutions to major corporations, franchisors, and their customers worldwide.

DIREXXIS, INC.

(781) 444-7900

250 First Avenue, Suite 102, Needham, MA 02494

Email: info@direxxismarketing.com

Internet: http://www.direxxismarketing.com

CONTACT: Steve Scruton, President; William Fayerweather, VP, Business Solutions

TYPE OF BUSINESS: Direxxis provides a secure, web-based, turn-key marketing portal that enables organizations to support franchisees with an easy to understand customizable storefront.

DISH NETWORK

DISH Network L.L.C.

(720) 514-6413

(303) 723-2590 FAX

9601 South Meridian Boulevard, Englewood, CO 80112

Email: robert.baker@echostar.com

Internet: http://www.dishnetwork.com

CONTACT: Bob Baker, National Account Manager TYPE OF BUSINESS: Satellite Programming.

EFRANCHISEMANAGER

(310) 295-1218

(661) 554-7121 FAX

650 Bellevue Way NE, Suite 2205, Bellevue, WA 98004

Email: info@efranchisemanager.com

Internet: http://www.efranchisemanager.com

TYPE OF BUSINESS: eFranchiseManager develops fully customized, tightly integrated web-based solutions. The very latest technology seamlessly transforms manual, standard database and software systems into one single completely web-based system. Productivity is enhanced while operating costs are reduced by integrating these powerful features; Franchise Sales Manager, Franchisee Intranet, Ad Builder, CRM/Contact Manager, Location Webpage Builder, Marketing Manager, Franchisee Chat Forum, Point of Sale, Data Collection and Reports, Supply Manager, Bookkeeping Manager, Help Desk, and more. Accessed from any computer with an internet connection 24/7. Pioneering web-based business models exclusively for over 10 years, eFM's solutions are now setting new performance standards in the franchise space. For franchises to excel with these systems, eFM's world class team of programmers, designers, & system administrators focus on combining the advanced technology with clear communication.

ELEMENTS

ElementsLocal

(805) 547-1160

(805) 471-7954

(805) 547-1159 FAX

1150 Laurel Lane, Suite 115, San Luis Obispo, CA 93401

Email: mboyer@elementsinc.net

Internet: http://www.elementslocal.com

CONTACT: Michael Boyer, VP & CMO; Robin Ogata, Product Marketing Manager

TYPE OF BUSINESS: ElementsLocal provides franchise systems an unmatched ability to give franchise leaders BrandSecureo online marketing tools to drive local business leads without diluting the national brand. ElementsLocal puts the power of online marketing in your franchisees' hands, while consistently driving your brand across all web properties. Typically franchise companies have a single website and domain name to represent all of their franchises, thus internet search engines see one website...

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