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The Consumer's Choice of Online Banking

Consumer Reports' ranking of the top 10 online banking institutions contains at least one unpleasant surprise for traditional banks: the top-rated site is a non-bank.

  1. E*trade

  2. Citibank

  3. NetBank

  4. JP Morgan Chase

  5. Bank One

  6. Bank of America

  7. Fleet Bank

  8. Key Bank

  9. Washington Mutual

  10. Firstar Bank

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