Services directory.

• Position: Directory

ADVERTISING AGENCIES & SERVICES

Austin & Williams is a strategic advertising and marketing agency combining award-winning creative with nationally-recognized financial marketing expertise and the latest geomapping technology. Find out more. Call Austin & Williams at (888) 281-9200 ext. 105 or e-mail ken@austin-williams.com. www.austin-williams.com

BankAdAgency.com Expand your Marketing Dept. w/o adding staff.

E. H. MANNING & CO. LLC specializes in marketing communications for the financial services industry. As a marketing think tank and creative services company, we've helped clients get noticed, build revenues and increase growth for 15 years. Our experience and capabilities make us an ideal partner to help you turn opportunities into profits. Contact us at (415) 439-4823 or info@ehmanning.com.

Etra Corporation, James E. Turner, (630) 369-1510

Pannos Marketing is a full service advertising and communications firm. We specialize in strategic marketing and public relations for financial services organizations. We're dedicated to helping you develop profitable customer relationships through on-target marketing campaigns and powerful creative solutions. Our success is a result of our depth of experience as bank marketers, our strategic partnership with each client and a commitment to outstanding service. Call Jim Palings, CFMP (888) 726-6672. www.pannosmarketing.com.

Robert Martin, Inc. is an award-winning, full-service marketing firm with a 20Tear track record of designing and developing targeted programs and unique collateral materials that deliver quantifiable results for our financial clients. To find out how our strategic, results-driven thinking can help you achieve your business goals, call Bob Coburn at (631) 864-1873, www.robertmartin.com

The Tracey Edwards Company's Advertising Group specializes in producing national award-winning creative solutions, based on strategic thinking, for banks and other financial institutions. (617) 451-5800, www.traceyedwards.com.

ANNUAL REPORT WRITING

Smart Weiss Business Writing, Inc. Former Business Week Writer Ph: (503) 223-3142; stu@stuartweiss.com, web: www.stuartweiss.com.

BRANCH DESIGN

Bachman Design Group Kathy J. Bachman, (614) 793-9993, thinksmart@bachmandesign.com, www.bachmandesign.com.

Robert G. Lyon & Associates, Inc. Planning, Design, Architecture & Visual Solutions for Financial Institutions. Contact: Hemant Shah--Architecture (hshah@rgla.net) or Robert Arend (Rarend@rgla.net)--Visual Solutions/Branding at (800) 899-RGLA.

BRANDING

Bachman Design Group Kathy J. Bachman, (614) 793-9993, thinksmart@bachmandesign.com, www.bachmandesign.com.

Robert G. Lyon & Associates, Inc. (See Branch Design.) Contact Hemant Shah at (800) 899-RGLA or email: hshah@rgla.net.

tracey/edwards brand strategies group

The Tracey Edwards Company's Brand Strategy Group specializes in strategic marketing and branding initiatives for banks and other financial institutions. With more than 25 years of bank marketing experience, tracey/edwards offers consulting in the following brand areas: brand architecture, positioning, naming, logo development, competitive analysis, Strategic Accuracy Testing[TM], and brand essence development. (617) 451-5800, www.traceyedwards.com.

CALL CENTERS

Fairmont Training Services (See Sales Training.)

ICT Group, Inc. Leading global provider of CRM services with domestic U.S., Canadian and offshore operations providing customer care, telesales and marketing support services. Antoinette Forth, Corporate Sales Management, (800) 201-1085, www.ictgroup.com

RSM McGladrey, Inc. Brent Carstensen, (847) 413-6213, Brent_carstensen@rsmi.com, www.rsmmcgladrey.com

CONSULTING SERVICES

Brintech, banking's premier consulting firm, provides crucial insight and clear guidance...