Section 21 Arbitration

• Library: Motor Vehicle 2011

When a consumer notifies the manufacturer that the vehicle has not been conformed to the express warranty after a proper demand and attempt to repair, the manufacturer must inform the consumer if it has established an informal dispute settlement procedure. Section 407.573.2, RSMo 2000. But notice of the procedure can apparently be given by the manufacturer at any time before a failure to repair, and this will presumably be standard boiler plate in the language of the written warranty. A consumer must...