Section 10 What to Do When Things Go Wrong

• Library: Consumer Law and Practice 2010

Even when the homeowner takes all possible precautions to ensure that the home improvement project will proceed smoothly, problems often arise. Home improvement sales and services lend themselves to a variety of scams and consumer abuses. National Consumer Law Center, Unfair and Deceptive Acts and Practices (6^th ed. 2004 and Supp. 2006). Practices such as deceptive sales tactics and deceptive finance schemes abound in the home repair and improvement arena. A seemingly innocent termite inspection may turn...