Ratings That Work.

Author:Flora, Paul
Position:Reader Forum - Letter to the editor
 
FREE EXCERPT

While I agree in theory with what Jim Pelletier says, practically, management and the audit committee usually look for a comparative yardstick on which to determine the overall level of conformance to a set of standards. Without using some sort of rating scheme, it would be very difficult to provide that yardstick. Even The IIA uses a rating scheme for quality assurance reviews to tell people where they stand.

In my opinion, rating schemes work well if everyone is on board as to what the ratings represent and what the basis for the rating is. If ratings are not defined by the originator and understood by the recipient, people will...

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