To determine how well you maintain your team's productivity and control time loss, rate yourself on each item from 1 (almost never) to 5 (almost always):
__ I set clear guidelines for productivity during the workday.
__ I back up my talk about productivity with monitoring of what actually gets done.
__ I instill in my staff a sense of urgency about the work and why it matters.
__ I keep everyone informed about our goals and how we are doing as a group.
__ I offer more positive than negative feedback on daily tasks.
__ I cross-train employees so they can switch jobs and fill in for one another as needed.
__ I make an effort to involve my people in decision making and problem solving.
__ I see to it that our work is planned, that we stay scheduled and we start (and finish) on time.
__ I create contingency plans for times when the regular workflow is affected.
__ I stress results rather than activity.
__ I set the right...