Predictive coding: not just for e-discovery.

• Position: INFO TECHNOLOGY - Brief article

Relying on employees to appropriately label and manage records is a flawed approach, according to experts who spoke at the recent LegalTech New York. Law Technology News reported that one of the experts, Warwick Sharp, vice president of marketing and business development at Equivio, equated this approach to a game of telephone in which the retention officer "is responsible for sending a company's record policy all the way down the chain to a company's last user employee (who is ostensibly responsible for labeling files in his own email with up to 300 categories)."

The impracticality of this approach is obvious, especially when a company has thousands of employees and hundreds of policies, Sharp said. In his opinion, predictive coding could be a much better solution considering that a records retention expert can train software to label documents with categories. The goal: an automated process that is consistent, and defensible.

Panelist Laura Kibbe, managing director of expert and professional services at Epiq...