Polarizing Online Elite Rhetoric at the Federal, State, and Local Level During the COVID-19 Pandemic

Published date01 May 2024
DOIhttp://doi.org/10.1177/1532673X231220647
AuthorMichael Heseltine
Date01 May 2024
Article
American Politics Research
2024, Vol. 52(3) 187202
© The Author(s) 2023
Article reuse guidelines:
sagepub.com/journals-permissions
DOI: 10.1177/1532673X231220647
journals.sagepub.com/home/apr
Polarizing Online Elite Rhetoric at the Federal,
State, and Local Level During the COVID-19
Pandemic
Michael Heseltine
1
Abstract
Times of national and international crisis are often unifying events which lower levels of division within the public and between
political elites. Yet, COVID-19 pandemic responses in the United States have been viewedas markedly polarized. Using a
comprehensive dataset of over four million social media posts sent by local, state, and federal level political off‌icials between
January 2020 and September 2022, this paper explores the extent to which the COVID-19 pandemic was a rhetorically unifying
or divisive event, and whether rhetorical responses differed across levels of government. The results show that federal level
off‌icials were less likely to message about COVID-19 and were more likely to do so in a pola rizing fashion compared to state and
local off‌icials. Temporally, in the early stages of the pandemic there was indeed a collective rhetorical de-polarization across all
levels of government. However, as the pandemic progressed, COVID-related messaging became more polarizing, especially
among Republicans. Evidence also emerges of dynamic responsiveness from elected off‌icials, with relativeness attentiveness to
COVID increasing and polarizing rhetoric decreasing during time periods when local case counts were relatively high. These
f‌indings suggest that rhetorical unity is still possible, even in times of high political polarization, but that this unity is also short-
lived and tempered by political and electoral considerations.
Keywords
COVID-19, polarization, rhetoric, political communication, social media
Just as general levels of political and affective polarization
have risen in the United States in recent years (Iyengar 2019;
Mason, 2018;Theriault, 2008) political discourse in the
United States has also become increasingly hostile, partisan,
and divided (Ballard et al, 2022b;Herbst, 2010;Sydnor,
2019), both among the public and among political elites
(Berry & Sobieraj, 2014;Herbst, 2010;Jaidka et al., 2019;
Theocharis et al., 2016). However, the onset and continuation
of the COVID-19 pandemic in 2020 offered a rare oppor-
tunity for greater national unity and a rhetoricaldisarmament
from political leaders in the name of crisis mitigation.
In times of national crisis, unity as a rhetorical strategy
is often expected, built on rally around the f‌lag effects
(Mueller, 1970) and the need for common direction to
successfully navigate diff‌icult national conditions
(Albertson & Gadarian, 2015). Such rallying effects were
last seen in the United States immediately following the
9/11 terrorist attacks and at the beginning of the war in Iraq,
yet questions remain as to whether such effects could
similarly manifest in the contemporary political environ-
ment where political and rhetorical partisanship have be-
come increasingly entrenched.
Indeed, elected off‌icials and political candidates in
2020 were more uncivil in their social media communications
than ever before (Heseltine & Dorsey, 2022) and showed little
signs of reducing levels of divisive rhetoric (Ballard et al,
2022b), largely in part due to concurrent hotly contested
congressional and presidential elections in 2020 which also
incentivized party polarized competition and division.
Given these dueling dynamics, this paper explores the
extent to which elected off‌icials in the United States at the
federal, state, and local level sought to rhetorically unite or
polarize the public during the COVID-19 pandemic, based on
their online communications on Twitter and Facebook across
the period January 2020 to September 2022. Using a machine
learning text classif‌ier, specif‌ically f‌ine-tuned to detect po-
larizing rhetoric from politicians on social media, roughly
1
University of Amsterdam, Amsterdam, Netherlands
Corresponding Author:
Michael Heseltine, University of Amsterdam, Roetersstratt 11, Amsterdam
1000 GG, The Netherlands.
Email: m.j.heseltine@uva.nl
3,200,000 tweets and 1,200,000 Facebook posts sent by
federal, state, and local off‌icials are analyzed for the presence
of polarizing rhetoric, with sub-analyses focused on the
586,003 tweets and 243,687 Facebook posts which specif‌i-
cally referenced COVID-19-related topics or the pandemic
more generally.
The results show that, at the onset of the pandemic, elected
off‌icials quickly turned their focus to addressing COVID-19,
with roughly half of all messages sent from all levels of
government focusing on COVID-related issues during the
f‌irst 3 months of the pandemic. This attentiveness quickly
fell, however, especially among federal off‌icials, with
Governors, followed by Mayors, retaining the greatest focus
on COVID across the pandemic timeline, driven primarily by
the need to oversee and implement testing, prevention, and
vaccination initiatives at the local rather than national level.
In terms of the pandemic as a rhetorically unifying event,
the levels of polarizing rhetoric did fall sharply for all levels
of government at the onset of the pandemic and COVID
communications in particular were less polarizing then non-
COVID communications, suggesting that elected off‌icials
generally choose to take a more unifying approach to rhetoric
around COVID-19. However, rhetorical strategies were
inf‌luenced by the electoral calendar, with COVID commu-
nications by federal off‌icials actually becoming more po-
larizing than non-COVID communications in the runup to the
2020 general election. Levels of polarizing COVID rhetoric
then sharply fell immediately after election day, suggesting a
rhetorical weaponisation of the pandemic for electoral pur-
poses. As the pandemic progressed, clear divergences in
polarizing approaches to COVID also emerged along partisan
lines, ref‌lecting strategic and ideological differences based on
the changing balance of power in government following the
2020 federal elections.
Communicating in Crisis
In times of crisis, political leaders may be able to foster a
rally around the f‌lag effect, which drives an increase in
public approval (Mueller, 1970;Newman & Forcehimes,
2010). Political leaders can harness this rallying effect
through unifying rhetoric (Feinstein, 2020), creating a re-
duction in national partisan divisions. Major crises with an
international component are generally most conducive to
rallying effects (Mueller, 1970), with media attentiveness
helping to increase public rallying responses (Oneal & Bryan,
1995). The COVID-19 pandemic was, undoubtedly, the most
covered news story of 2020, across the globe, meaning that
the public was likely to be particularly attuned to elite
messaging on this issue (Albertson & Gadarian, 2015;Coan
et al., 2021). The extent to which leaders emphasized uni-
fying or polarizing frames, therefore, likely served to shape
public opinion around the pandemic (Ladd & Lenz, 2009;
Lenz, 2012).
Of course, different types of crises may call for and foster
differing types of rhetorical responses. Health crises, as
opposed to military crises, are less political in nature, in-
creasing the potential for collective solidarity. However, in
the absence of an international component and the need to
unify against a common opponent, rallying effects may also
be muted. In addition, the COVID-19 pandemic was very
much a unique crisis, meaning that the conventional unity and
rallying effects may not map neatly onto a crisis on a scale not
seen globally for at least a century (Gates, 2020). Indeed,
rallying effects in public support have generally been found to
be immediate (Bol et al., 2021;Bækgaard et al., 2020;
Hegewald & Schraff, 2022) but short-lived (Johansson et al.,
2021, globally, during the COVID-19 pandemic.
A rallying effect, therefore, is not guaranteed (Van Aelst &
Blumler, 2021), even in times of national emergency
(Holman et al., 2021), with factors of timing, incumbency and
political partisanship shaping how the public and government
off‌icials respond to the crisis (Grossman et al., 2020;Merolla
& Zechmeister, 2013). During a health crisis, opposition
leaders may instead f‌ind strategic reason to attack the in-
cumbent government for perceived failings (Chowanietz,
2011;Druckman et al., 2021). Indeed, the combination of
a highly nationalized and polarized political environment
coupled with an ongoing election campaign for the
2020 federal elections may mean that elected off‌icials in the
United States both experienced and had incentive to directly
foster polarized responses to the pandemic along partisan
political lines (Montalvo, 2011).
To this end, far from being a period of increased unity and
rhetorical decorum, Heseltine and Dorsey (2022) f‌ind that
rhetoric from political candidates on Twitter during
2020 election campaign was especially uncivil, with con-
gressional candidates exhibiting higher levels of incivility
than in any cycle prior. Incivility was also high within public
discourse around the 2020 elections (Trif‌iro et al., 2021), with
the Democratic primaries and then the fall general election
campaigning keeping electoral politics at the center of public
debate throughout 2020. On top of this, the f‌irst wave of
COVID-19 emerged during the tenure of sitting president and
presidential candidate Donald Trump, whose unique brand of
hostile and divisive rhetoric (Stuckey, 2021) was unlikely to
take a more unifying turn in response to the outbreak and
spread of the virus. Trumps election in 2016 also directly
inf‌luenced the rhetoric of other elected off‌icials, with steep
and signif‌icant increases in polarizing and uncivil rhetoric
occurring throughout the Trump Presidency (Ballard et al.,
2022a,2022b). Conditions for public discourse during the
core f‌irst stages of the pandemic then, where outbreaks and
partisan electoral politics overlapped, were therefore not the
most fertile for a collective turn towards a more unifying
rhetorical posture.
Therefore, while international evidence has emerged of a
rallying effect at the onset of the pandemic (Kritzinger et al.,
2021), behavioral responses in the United States were
188 American Politics Research 52(3)

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