Plain talk works.

• Position: Language - Brief article

Washington state officials are making a real effort to talk to the public in simple, clear language. Two years ago Governor Chris Gregoire ordered all state agencies to adopt "plain talk" principles. More than 2,000 state employees have attended classes on writing letters, announcements and documents in everyday language. Out are words such as abeyance, cease and utilize. In are words such as suspension, stop and use. When people understand what the government asks of them, there's a better chance they'll comply, officials have...