Performance Measurement.
| Jurisdiction | United States |
| Date | 01 December 2001 |
"Performance-Comparison Projects in Local Government: Participants' Perspectives"
Ammons, David N.; Coe, Charles; and Lombardo, Michael
Public Administration Review, January/February 2001, pp. 100-110
As in the private sector, external comparisons of performance measures, also known as benchmarking, are becoming more prevalent in public organizations. This article assessed three public-sector benchmarking projects from the perspectives of the participants. Two of these projects were national in scope--one was...
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