Paper still rules in many U.S. federal agencies.

PositionGOING GREEN - Brief article

The U.S. government's digital transformation is well under way. However, a study by Open Text and the Government Business Council that was published in October revealed that only 22% of the 150 federal managers surveyed gave their information management systems an "A" or "B" grade. The average grade given was a "C" largely because of the agencies' reliance on paper records and even older media (e.g., microfiche and microfilm).

Fortunately, 82% of the respondents recognize that electronic information management (EIM) plays an essential or important role in agency operations. Almost half (48%) of the respondents see EIM as essential to operations. Unfortunately, only 28% consider their agency's EIM as being "adequate." The majority (58%) labeled it "inefficient," "confusing," or "outdated," primarily because of the amount of redundancy and the continued prevalence of paper records, despite available technologies. Nearly one-quarter (24%) said their agencies still manage microfiche or microfilm.

Even though paper still seems to rule, 54% of the agencies reported that between 34%...

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