On the Use of Information in Oligopolistic Insurance Markets

DOIhttp://doi.org/10.1111/j.1539-6975.2012.01490.x
AuthorIris Kesternich,Heiner Schumacher
Date01 March 2014
Published date01 March 2014
© The Journal of Risk and Insurance, 2014, Vol. 81, No. 1, 159–175
DOI: 10.1111/j.1539-6975.2012.01490.x
159
ONTHEUSE OF INFORMATION IN OLIGOPOLISTIC
INSURANCE MARKETS
Iris Kesternich
Heiner Schumacher
ABSTRACT
We analyze the use of information in an oligopolistic insurance market with
costly market entry. For intermediate values of entry costs, an equilibrium
exists that is profit maximizing for incumbents and in which companies do
not discriminate between high and low risks. The model therefore provides
an explanation for the existence of “unused observables,” that is, information
that (1) insurance companies collect or could collect, (2) is correlated with
risk, but (3) is not used to set premiums.
INTRODUCTION
Starting with Rothschild and Stiglitz (1976), the theoretical literature on insurance
markets is centered on the question of how companies can extract their customers’
private information. However, thereis substantial evidence of “unused observables,”
that is, information that (1) insurance companies collect or could collect, (2) is corre-
lated with customers’ risk, but (3) is not used to set premiums. For example, Finkel-
stein and Poterba (2006) use data on annuity purchases to show that the information
on the annuitant’s residential location does not influence the insurance premium
although it would help to predict future mortality risk. Information on gender is usu-
ally collected by default, but not used for pricing in long-term care and automotive
insurance markets.1In both markets, the expected costs for the insurer differ substan-
tially for men and women. Brown and Finkelstein (2007), Ivaldi (1996), and Makki and
Somwaru (2001) provide further empirical evidence on unused observables. This con-
trasts sharply with standard insurance theory where companies exploit any available
Iris Kesternich is with Ludwig-Maximilians University Munich, Germany.Heiner Schumacher
is with Goethe-University Frankfurt, Germany. The authors can be contacted via e-mail:
iris.kesternich@lrz.uni-muenchen.de and heiner.schumacher@econ.uni-frankfurt.de, respec-
tively. We thank Amy Finkelstein, Guido Friebel, Michael Hoy, Matthias Polborn, Monika
Schnitzer, Ray Rees, Andreas Richter, Achim Wambach, and Joachim Winter for helpful com-
ments; Anna Gumpert and Sebastian Kohls for excellent research assistance; and Georges
Dionne (the editor) and two anonymous referees for superb advice. Financial support through
SFB-TR15 is gratefully acknowledged.
1A report by the European Commission (2010) provides a good overview on the use of certain
observables, such as age and sex, by the European insurance industry.
160 THE JOURNAL OF RISK AND INSURANCE
risk-relevant information. A monopolistic insurance company will use it to determine
the profit-maximizing insurance premiums. In a competitive market, companies will
charge fair premiums to customers (and thereby discriminate between risks).
In this article, we analyze the circumstances under which there exists an equilibrium
with unused observables in an oligopolistic insurance market that is profit maximiz-
ing for companies.2Companies interact repeatedly and can discriminate between
high and low risks. We model the underlying game as a Bertrand oligopoly where
collusive equilibria exist when companies are sufficiently patient. However, if com-
panies are able to sustain collusion, then an equilibrium with unused observables is
(in general) not profit maximizing. We therefore assume that there is a limit to profit
maximization. Such a limit may have several causes.
Social Conventions
Kahneman, Knetsch, and Thaler (1986) show that many individuals have a clear idea
about what price is “fair” and when an increase in a company’s profits is “acceptable.”
A fair price does not necessarily correspond to the price that is obtained in a market
equilibrium. By now a large experimental literature reports a substantial willingness
to punish unfair behavior (see Camerer, 2003, for a survey). Fairness considerations
therefore may limit the price that firms can profitably charge to customers.
Antitrust Regulation
Unusually high industry prices and profits may create the suspicion that insurance
companies have formed a cartel. Cartel members therefore have to take into account
how their prices influence the likelihood of detection by the antitrust authority or
customers. In order to avoid detection and punishment, firms may thus choose to
maintain their pricing schedule even if higher collusive prices and profits could be
established (see Block, Nold, and Sidak, 1981, and the subsequent literature on cartel
pricing under the threat of detection; see Harrington and Chen, 2006, for a review).
Market Entry
The threat of market entry may limit the incumbent companies’ ability to maximize
profits (see Gilbert, 1989, for a review). A substantial literature in industrial organiza-
tion shows how firms can deter market entry. One mechanism is to set a limit price,
which is just low enough so that entry becomes unprofitable. When entry barriers
are modest, the limit price is lower than the monopoly price, but still larger than the
perfectly competitive price.
2Empirical evidence suggests that the common market structure in most insurance markets
is oligopolistic. Concentration indexes for the top five insurance companies in the nonlife
business in Europe in 2002 ranged from 27 percent in Germany to 89 percent in Finland
(Buzzacchi and Valletti, 2005). Concentration measures in the life insurance sector in most
developed nations in the 1990s have been constantly high. Even in the United States, the
least concentrated market, concentration indexes for the top five insurance companies have
been above 25 percent. Market concentration is also reflected in insurance premiums (Dafny,
Duggan, and Ramanarayanan, 2010).

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