Niraj Patel.

• Author: Madden, Jim
• Position: Manage Your Assets - Brief Article

Niraj Patel

CIO

GMAC Commercial Mortgage Corporation

When considering the implementation of a process-driven technology versus an automated process, you need to ask one question: what's best for the company? For example, at GMAC Commercial Mortgage Corp., we issue financial statements worldwide. Each month, we have a different set of financial statements--one month may feature 10,000 statements, while another month presents 5,000.

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The process-driven mindset asks: do I need the entire infrastructure set up to run for the peak filing times? The answer is no. A technologically savvy company should have the agility to run its infrastructure to match any demand period, but not always at maximum capacity. When identifying which tasks can be processed, it is imperative that the IT...