MountainViews Quarterly Newsletter.

• Position: MountainOne Financial Part - Brief article

[ILLUSTRATION OMITTED]

Institution: MountainOne Financial Partners, North Adams, Mass.

The newsletter was created to raise awareness of the holding company's four company partnership, which includes two banks (Hoosac Bank and Williamstown Savings Bank), an insurance agency and a financial services company. Another goal was to increase customer retention and cross-sell. The four-company newsletter is mailed quarterly to all customers of the companies. It is also available in waiting areas of all offices...