A global banker has a privileged vantage point. He sees hundreds of companies, across borders and industries; deals with top managers, from the toughest to the weakest. They know how things should be done. Latin Trade asked HSBC's Chairman of Global Banking and Markets for the Americas, Gerardo Mato, about the role of a CEO, and about his own leadership style.
If you were to mentor a recently appointed CEO of a multilatina, what would be your advice?
First: Listen. Listen to your stakeholders, clients, boards, and employees. They are your most valuable feedback loop and can provide valuable insights for you that will guide you and inform your strategic goals.
And, more advice?
Second, don't doubt yourself or your abilities. You reached this position because of your talent, work ethic, and drive. Everyone makes mistakes and you will too, but the core values of what make you--you--will hold up if you listen and learn from the successes and failures.
Responsible leadership today means obligations to shareholders and employees and with society and the environment How are you a more responsible leader now than some 10 years ago?
I love the qualifier word more ... I think that I was always a responsible leader but, like most people, we grow and evolve. There are two things that really come to my mind in terms of being a more responsible leader. First, I know that I have grown to appreciate, celebrate, and promote diversity within our teams. It was always a natural extension of who I am, but now I make sure to be inclusive in our employee development programs. Second, I would say...