Member Benefits, 0616 GABARJ, GSB Vol. 21, No. 7, Pg. 62
| Author | Shelia Baldwin, J. |
Fastcase Training: Part of Your Technology Toolbox
Shelia Baldwin, J.
Technology is becoming fully integrated in the practice of law. Successful lawyers, and by extension law firms, depend on the ability to use technology in and out of the office. Your office technology can be thought of in terms of a toolbox. Knowing what's inside your toolbox and how to make the best use of it should be a regular consideration. State Bar of Georgia members have two advantages enabling them to accomplish these goals. Fastcase is one such tool available to all Bar members. The Law Practice Management Program also offers help in choosing technology to meet your needs and will assist in its ongoing use.
Fastcase offers the following means of training: online webinars, live chat, short instructional videos and user guides, in addition to the dedicated research representatives that can be reached by phone or email. Fastcase is located in Washington, D.C., and has extended hours of 8 a.m. to 8 p.m., which works well for Georgia lawyers. All these options are available within Fastcase from the help menu (see fig. 1). Live Chat is arguably the most convenient option for several reasons. Once you start the chat session you can indicate your specific jurisdiction and then cut and paste your search query into the live chat dialog box. The dialog box will minimize while you go about your business. When the representative responds, the box reappears on your screen allowing for further dialog, or the support associates can send you links to search results, cases and more. Once you complete your session the conversation can be sent to your email for a point of reference. The Fastcase webinars include three levels of expertise and each offers one hour of free CLE credit. Find these on the State Bar of Georgia website calendar (see fig. 2).
The Law Practice Management Program also offers Fastcase training here at the Bar and by phone or email. These opportunities can also be found on the website calendar. The Bar Journal offers a Member Benefits column in...
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