Measuring the Nursing Work Environment: Can a Social Capital Framework Add Value?

Published date01 April 2012
Date01 April 2012
DOIhttp://doi.org/10.1515/1948-4682.1212
Volume 4, Issue 1 • 2012 • Article 3
Measuring the Nursing Work Environment: Can a Social
Capital Framework Add Value?
Brenda Helen Sheingold, George Washington University
Anne Hofmeyer, University of South Australia
Michael Woolcock, The World Bank
Sheingold, Brenda Helen; Hofmeyer, Anne; and Woolcock, Michael (2012) "Measuring the Nursing
Work Environment: Can a Social Capital Framework Add Value?," World Medical & Health Policy:
Vol. 4: Iss. 1, Article 3.
©2012 Policy Studies Organization
DOI: 10.1515/1948-4682.1212
Measuring the Nursing Work Environment:
Can a Social Capital Framework Add Value?
Brenda Helen Sheingold, George Washington University
Anne Hofmeyer, University of South Australia
Michael Woolcock, The World Bank
Abstract
Background: A suite of robust instruments are required to investigate the range of contextual
and social dimensions in the nursing workforce that contribute to desired outcomes such as resilient
work environments, high retention rates, and provision of quality health care. However current
instruments do not adequately measure the formal and informal social relationships between nurses
and others on the team. This gap is problematic because social relationships can influence how
well nurses work together to achieve the desired outcomes. To this end, instruments from other
disciplines could be adapted to investigate social dimensions.
Purpose: To examine how a social capital framework could measure social relationships in
nursing work environments and inform policy and managerial initiatives to reduce turnover and
improve quality.
Method: Eight contemporary instruments that assess social dimensions and sub-scales in
nursing work environments were reviewed. An instrument that measures social dimensions known
as social capital (networks, norms, outcomes) was also reviewed for adaptation in nursing.
Findings: The eight contemporary instruments do not adequately measure the nature of social
relationships (networks, norms, outcomes) between nurses. A social capital instrument developed
by social researchers and economists could be adapted to add value and understanding of social
relationship issues.
Policy Implications and Conclusions: It is timely to develop robust qualitative and
quantitative instruments that will permit the examination of social capital in nursing populations
globally, and identify mechanisms to achieve desired outcomes, such as job satisfaction, retention,
and quality health care.
KEYWORDS: work environments, social capital, research instruments, policy, nursing
Author Notes: Author acknowledgements: Research reported in this paper was supported in part
by The George Washington University, School of Nursing (BS) and Canadian Health Services
Research Foundation & Canadian Institutes of Health Research CADRE Postdoctoral Fellowship
(AH). Conflicts of interest: None declared. Corresponding author: Brenda Sheingold, Email:
sonbhs@gwumc.edu.

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