MasterCard diversity: leading on the "EDGE" of innovation.

Author:Gutierrez, Mariana

For Donna Johnson, MasterCard's Chief Diversity Officer, it is the employees who lead the way forward at MasterCard. For many, the first thing that comes to mind when thinking about the payments company is the highly successful Priceless[R] advertising campaign, but that's only part of the story. MasterCard is a technology company driving innovations that power greater convenience, simplicity and security for people making card payments every day. And MasterCard does that with fewer than 10,000 employees around the world. "We see diversity and inclusion as key to achieving the MasterCard vision of A World Beyond Cash", shares Johnson. "Diversity of thought is the heart of innovation, the more varied the life experiences the better the ideas. We expect for the people who work here to draw from their skills and experience, and encourage them to explore unexplored trails. Sharing their diverse passions with one another, our employees work in collaborative and inspiring ways, making MasterCard an international force in technology and innovation."

As Chief Human Resources Officer Ron Garrow notes, "The magic of our employees is more than just their skills and experience--it is their diversity of thought and ideas that make them our greatest asset."

According to Johnson, one of the primary engines that drive innovation is MasterCard's "Business Resource Groups" or BRGs. Eight BRGs--with over 4,000 members--have been established with chapters across the globe, comprised entirely of volunteers who are drawn together in common interests that are typically not in their job descriptions. BRG participation provides employees the opportunity to enhance cultural awareness, develop leadership skills and network with colleagues across business units at all levels, including senior leadership. And importantly, the BRGs contribute real insights, feedback and ideas to the business.

EDGE (Employees Driving the Global Enterprise) is one of the programs that originated from...

To continue reading