Managing Records for ISO 9000 Compliance.

• Position: Book Review

Eugenia K. Brumm, Ph.D., CRM

Because of the similarity of components that are delineated in the ISO 9000 series and those components of records management that are conventionally practiced, many records managers would be able to fulfill the records requirements of the standards. However, records managers may be unfamiliar with the quality terminology in the standards, so this text is presented in non-technical terms with detailed explanations, tables, and matrices. Managing Records will provide most organizations with the information they need to determine their quality recordkeeping requirements and to develop and implement successful strategies for satisfying the records requirements of ISO 9000. It clarifies the records and document control requirements of the standards and explains each section of the standards that specifically calls for the creation and maintenance of records and information that pertain to quality.

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