Managing the e-maelstrom: strategies for minimizing the risks of e-mail.

• Position: Brief article

The proliferation of electronic messaging technology has created an e-maelstrom for organizations, leaving them struggling in their efforts to get it under control and limit their financial and legal exposure associated with its discovery during litigation.

Reducing risks is dependent on understanding the technologies used for creating and managing e-messages, reducing the volume of messages generated, identifying...