Managing Government Records and Information.

• Position: Book Review

Bruce W. Dearstyne

Discover the strategies and principles needed to develop records management programs and support the orderly, systematic management of government records. Managing Government Records and Information presents government records management within the framework of government information management, the only viable approach in most settings where digital technologies have shifted government executives' attention to information as a strategic resource. This book emphasizes the need for a customer focus and customer involvement in the program. The text includes many examples from policy documents, guidelines, and other...