Management issues.

Cost Analysis Concepts and Methods for Records Management Projects

William Saffody

An important part of planning records management activities is identifying, categorizing, and evaluating projected expenses. Cost Analysis Concepts offers ideas for budgeting, looking at future requirements for personnel, technology, and other resources, and evaluating alternative methods and costs of achieving specific objectives.

This book offers budget-conscious ideas such as

* conversion of paper documents to microfilm

* microfilming versus offsite storage

* implementation of electronic document imaging systems

* outsourcing decisions

* lease-or-purchase decisions

ISBN: 0-933887-76-0 (ARMA) Soft cover, English, 128 pages, 1998 Catalog No. A4513 $61, ARMA member $42

Strategic Outsourcing

Maurice F. Greaver II

Do it right, and outsourcing can be a powerful tool for achieving competitive advantage. Do it wrong, and it can be a quagmire of sub-par performance, plummeting morale, and lost business opportunities. At the heart of Strategic Outsourcing are the seven steps to successful outsourcing, which form an in-depth, foolproof planning and implementation methodology.

Those steps, which are covered in detail, include

* planning initiatives

* exploring strategic implications

* analyzing costs/performances

* selecting providers

* negotiating terms

* transitioning resources

* managing relationships

ISBN 0-8144-0434-0 (AMACOM) Hard cover, English, 331 pages, 1999 Catalog No. B4682 $46 ARMA member or non-member

Information Systems Outsourcing Decision Making: A Managerial Approach

Leon de Looff

Information systems play an important role in most organizations, and the decision about who is to provide these systems can have far-reaching, short- and long-term consequences.

Information Systems Outsourcing presents a decision-making model that managers can use to analyze the benefits of outsourcing and to design and manage the outsourcing relationship. The model will also help suppliers develop marketing and acquisition strategies for the tender process.

ISBN 1-878-28940-3 (Idea Group Publishing) Soft cover, English, 291 pages, 1997 Catalog No. B4678 $43 ARMA member or non-member

101 Sample Write-Ups for Documenting Employee Performance Problems

Paul Falcone

One of the most difficult parts of reprimanding problem employees is writing up the disciplinary session--a critical requirement for legal protection and clear employee communication. 101 Sample Write-Ups for...