Make sure investigation not tainted by bias.

When faced with possible employee misconduct, how you investigate can make all the difference between a quick resolution and a needless discrimination lawsuit. It's critical to proceed fairly.

One important step: Keep out of the process any information that shows the race, sex, age or other protected characteristics of the employees being investigated.

Recent case: After a months-long investigation, Michael was one of several Wells Fargo Home Mortgage employees disciplined for company and legal violations. Some were fired.

Michael sued, alleging he had been singled out because he is a white man. The court tossed out Michael's case because Wells Fargo successfully showed the court how it fairly conducted the...

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