FOR: PRACTITIONERS, MANAGERS, EXECUTIVES
Business process improvement that follows the Lean Six Sigma methodology uses a defined sequence of steps and has specific value targets, such as reducing costs or improving customer satisfaction. This course links Lean Six Sigma to the internal audit process, and gives you the skills you need to plan an internal audit based on Lean Six Sigma quality management and statistical tools. You will learn to create a project charter that outlines the audit objectives, and use Lean Six Sigma tools like RACI and SIPOC diagrams to map processes. The skills and techniques you learn...