Leading in the Digital Age

AuthorAdam Newhouse
Pages149-163
149
CHAPTER 15
Leading in the Digital Age
Much basic legal research can now be done by English-speaking
lawyers in other parts of the world. Likewise, software and Web
sites . . . have eliminated the monopoly lawyers once had on
certain specialized information. So which lawyers will remain?
Those whocan empathize with their clients and understand their
true needs. Those who can sit in a negotiation and figure out the
subtext of the discussion that’s coursing beneath the explicit words.
And those who can look at a jury, read their expressions, and
instantly know whether they’re making a persuasive case. Those
empathic abilities have always been important to lawyers—but now
they’ve become the key point of differentiation in this and other
professions.384
—Daniel H. Pink
Saying that being a “good” lawyer does not automatically confer a lead-
ership status introduces a more profound problem. Some traditional
lawyers may be ill-suited to act as leaders. As the theories of “leader-
ship paradox” or “paradox of power” explain, individuals who arrive
at a position of power driven by self-interest; the allure of financial
rewards, fame, or glory; or hunger for power, admiration, or status are
totally unqualified to lead because of those very qualities that brought
them there in the first place.385
What then are the ideal traits of digital leaders whose very presence
instinctively moves people to team up with them in the era of the Inter-
net? Certainly it’s not their technical excellence—this has always been
taken for granted. What distinguishes Digital Lawyer leaders is not
what they know; it’s their attitude.
384. Daniel H. Pink, A Whole New Mind: Why Right-Brainers Will Rule the Future 165
(Riverhead Books 2006).
385. Rhode, Lawyers as Leaders (Oxford) (cited in note 373) at 5.
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