Landlord can eliminate switchboard service: #23374.

Position:REQUIRED SERVICES - Brief article
 
FREE EXCERPT

Landlord asked the DHCR for permission to modify required services. The DRA ruled for landlord and said that landlord could eliminate telephone switchboard service and require tenants to make local calls directly. Landlord appealed, seeking clarification of the order. Landlord asked the DHCR to modify the order so that it clearly stated that tenants must have their own private telephone service to make telephone calls. The DHCR ruled against...

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