Knowledge management.

Knowledge Management: A Manager's Briefing William Saffady

Combining tutorial material with recommendations for action, this briefing encourages information managers to take a leadership role in their organization's knowledge management activities.

It defines

* the purpose and scope of knowledge management (KM)

* the business motives behind the growth in KM interest

* the components of a KM program

* the role of information technology in KM

* how information managers can effectively participate in their organization's KM activities

ISBN: 0-933887-78-7 (ARMA)

Soft cover, English, 24 pages, 1998

Catalog No. A4616

$26, ARMA member $18

Harvesting Experience: Reaping the Benefits of Knowledge Jan Duffy

All enterprises can benefit from knowledge management (KM) principles, skills, and software intelligence. Harvesting Experience is an excellent guide for helping business professionals understand KM concepts and the required commitment and culture to successfully deploy a knowledge strategy within organizations. It provides a foundation and implementation framework for turning corporate knowledge into market value. Reading this book is an excellent way to prepare for...