Keybank, cleveland, enhances online bill-pay services.

• Position: MARKETING NEWS

KEYBANK, CLEVELAND HAS INTRODUCED AN ENHANCED OFFERING of bill-pay services for its customers--enabling them to send payments faster, avoid late fees and manage all of their payments more effectively. KeyBank has $90 billion in assets.

While payments can be set up to occur automatically, customers also retain the ability to make manual payments, or even skip a payment if they desire.

New features include:

* eBills. This allows users to view bills from major payees like utilities inside Online Banking and pay them with just a few clicks--or even automatically. Users no longer need to visit multiple websites or remember multiple user IDs or passwords to pay their regular bills.

* Expedited Payments Option. Late fees can be avoided with the expedited payments option. Although Key now guarantees electronic payments will be processed in two business days and paper payments in four business days, sometimes a faster alternative is needed. The expedited payments option guarantees that a payment will get where it needs to be within a single business day.

* Viewing all payees in one spot on the new "bill rack." The user can see a list of all of the people and companies to be paid, sort the list alphabetically or by due date with icons for easy identification, and check...