Keeping Time

AuthorDanielle Bra?
Pages35-36
MARCH 2018 ABA JOURNAL || 35
Business of Law
Further, some companies wil l
need a data-protection ocer,
business-level leadership that
oversees GDPR compliance.
Others will re quire new technol-
ogy, which will cost some Fort une
500 companies up to $1 million,
according to a repor t by the law
firm Paul Hastings. Failur e to
comply could be devastating—
a company could be fined up
to 4 percent of its global annual
revenue.
To understand the potential
impact, consider the 2014 and
2015 hacks on Hilton Worldwide,
which exposed the cred it-card
information of 350,000-plus
customers. Because of t he breach,
New York Attorney General
Eric Schneiderman fined it
$700,000—about $2 per record.
In 2015, the hotel chain reported
$11.2 billion in revenue worldwide.
Under the GDPR, the fine for the
same breach could be as much
as $448 million, or $1,280 per
record.
As companies race t oward
compliance, data-protec tion
authorities are ramping up.
In late 2016, many of Germany’s
state-level ocials sent su rveys
to 500 companies to collect
information about internationa l
data-transfer prac tices. In
December 2017, French regulators
threatened to sanc tion WhatsApp
for its data-shari ng agreement
with Facebook. A nd U.K. aut hori-
ties launched an investigat ion into
Uber after it was r eported that
the company covered up a 2016
breach that aect ed 57 million
people. This all primes t he pump
for May 25.
As far as what to e xpect from
authorities then, Moerel at MoFo
says regulators could t ake var-
ious directions. And re gardless
of direction, expe ct them to act
forcefully. “The data-prote ction
authorities will nee d to make a
statement,” she says. Q
Keeping Time
New tools that help lawyers track billable hours
have re-ignited a debate: Should lawyers move
toward nonhourly fee arrangements?
By Danielle Bra
BILLABLE HOURS ARE A THING OF THE PAST FOR
JUSTIN LOVELY. IT TURNS OUT THE bil lable-hours system
cost him a lot of valuable time.
“Having to manually input the ti me for a specific task and
then compiling and review ing at the end of the month took too much
time,” says Lovely, a personal injury and DUI at torney in Myrtle Beach,
South Carolina. “Also,
double-checking to see
if the billing was cor rect
or if an attorney or sta 
member failed to bill
for work performed just
simply takes time.”
It took 30 minutes
to an hour per file when
Lovely took into account
drafting the bil l and asso-
ciated letters. So for t he
majority of his clients, he
moved to a flat fee and
contingency f ee structure.
However, new software
and cloud-based servic es
have made it much easier
for lawyers to keep trac k
of billable hours. For
example, Ping, which
has won awards for its
billable-hour s innovation,
works in the background
and allows users to automat ically track and bill their hours, whi le
Amazon’s Alexa track s time through voice commands. And other tools
are providing attor neys with various methods to tra ck their time faster
and easier if they choose to c ontinue doing it .
Yet big companies such as Microsoft recently an nounced they will no
longer bill outside lawyers by the hour, pushing the field to a crossroad s:
Grab hold of the new technology and continue wit h billable hours or
move onto another fee structur e.
A DIFFERENT MODEL
The traditional billable model is broken, says at torney C. Stinson
Mundy, founder of Linden Legal Strategies in R ichmond, Virginia.
Mundy used the billable-hours model when she was at her previous
Law
Practice
PHOTOGRAPH BY GENE HO
Justin Lovely

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