It''s All About Your Bottom-Line and Our Servicing.
Author | Femminella, Glenn |
Position | [GUEST OPINION] |
* The insurance climate today, as in years past, is all about servicing clients and their needs. Working in a collaborative environment, where ALL team members filter their thoughts on how to effectuate change to YOUR bottom-line. American Global has adopted this philosophy and it has become our culture, illustrated by our results.
During our short time in existence, we have been able to work with clients to alleviate their frustrations and produce remedies that have driven outcomes in a positive direction. Let's not kid ourselves, it all starts with servicing, providing outside the box solutions in a collaborative approach to situations plaguing your bottom-line.
Our teams have been able to accomplish a multitude of solutions, by placing ourselves in our clients shoes, and working through marketing and placing business where others have fallen short. In addition, our claims team, that's right claims team, has been able to drive results and become our lead for sales calls. From reviewing older claims, through their respective carriers/TPA's, to either facilitate closings or reserve reductions; to proactively working with our partners to initiate investigations, on workers' compensation losses, resulting in limited third-party over claims; to instituting training and development for Foreman and Project Managers involving initial investigation, documentation and evidence preservation for losses that occur; to establishing anti-fraud initiatives with clients by providing a 24-hour anonymous hotline (in English and Spanish) though American Global, in conjunction with anti-fraud literature for employees and job-site posters; to launching loss control measures identifying improvement opportunities and cost...
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