Issue Information

• DOI: http://doi.org/10.1111/jbl.12221
• Published date: 01 September 2020
• Date: 01 September 2020

Volume 41 2020 Number 3

CSCMP

™

Editorial

A Challenge in Our Time: Issues of Race in Supply Chain Management

Terry L. Esper, Thomas J. Goldsby and Walter Zinn 178

Original Articles

I Heart Logistics—Just Don’t Ask Me to Pay For It: Online Shopper Behavior in Response

to a Delivery Carrier Upgrade and Subsequent Shipping Charge Increase

Travis Tokar, Brent D. Williams and Brian S. Fugate 182

The Last Mile: Managing Driver Helper Dispatching for Package Delivery Services

Shih-Hao Lu, Yoshinori Suzuki and Toyin Clottey 206

Carton Set Optimization in E-commerce Warehouses: A Case Study

Manjeet Singh and Ehsan Ardjmand 226

A New Perspective on Returns to Scale for Truckload Motor Carriers

Jason W. Miller and William A. Muir 236

What Makes Logistics Integration More Effective? Governance from Contractual and

Relational Perspectives

Qianwen Wang, Baofeng Huo and Xiande Zhao 259

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