Issue Information ‐ TOC

• DOI: http://doi.org/10.1002/kpm.1483
• Published date: 01 January 2016
• Date: 01 January 2016

3 Research Articles How Do Ambidextrous Teams Create New Products? Cognitive

Ambidexterity, Analogies, and New Product Creation

Päivi Karhu, Paavo Ritala and Loredana Viola

18 Research Opportunities in Business Process Management

and Performance Measurement from a Constructivist View

Rogerio Tadeu de Oliveira Lacerda, Leonardo Ensslin, Sandra Rolim Ensslin,

Luana Knoff and Claudelino Martins Dias Junior

31 An Effective Practical Approach for Business Process Modeling and

Simulation in Service Industries

Arsalan Safari

46 Organizational Trust Dimensions as Antecedents of

Organizational Commitment

Mika Vanhala, Pia Heilmann and Hanna Salminen

62 Understanding Users’ Collective Voice in Public Service Innovation

Lea Hennala and Helinä Melkas

73 Can Dynamic Capabilities be Developed Using Workplace

E-learning Processes?

Rod B. McNaughton and James Timothy Costello

ISSN 1092-4604

23(1) 1–88 (2016)

Knowledge and Process Management

January – March 2016 Volume 23 Number 1

Indexed/Abstracted by: Advanced Polymers Abstracts (ProQuest) Ceramic Abstracts/World Ceramic

Abstracts (ProQuest) Computer & Information Systems Abstracts (ProQuest) CSA Civil Engineering

Abstracts (ProQuest) CSA Mechanical & Transportation Engineering Abstracts (ProQuest) CSA

Technology Research Database (ProQuest) Earthquake Engineering Abstracts (ProQuest) Emerald

Management Reviews (Emerald) Engineered Materials Abstracts (ProQuest) International Aerospace

Abstracts & Database (ProQuest) Materials Business File (ProQuest) METADEX (ProQuest) ProQuest

Central (ProQuest) PsycINFO/Psychological Abstracts (APA) SCOPUS (Elsevier)