IRS steers taxpayers wrong, Treasury says.

• Position: Don't Ask the IRS - Tax help centers - Brief Article

Apparently, IRS tax help centers don't always help.

Treasury Department investigators recently found that the IRS tax help centers gave correct answers to only 57 percent of tax law questions.

The investigators, posing as confused taxpayers, found that IRS employees provide complete and correct answers to 45 percent of the questions, with an additional 12 percent being correct but incomplete.

IRS employees told the investigators to do their own research in IRS publications 12 percent of the time, a practice the IRS has banned.

Incorrect answers were given to...