IRS begins digitizing records.

PositionE-MAIL - Brief article

After years of high-profile missteps and congressional scrutiny, top IRS officials recently told the House Oversight and Government Reform Committee that they are working toward improving their processes for retaining and accessing data.

"We're making significant progress," Ed Killen, director of privacy, governmental liaison, and disclosure at the IRS, told the committee.

FCW.com reported that the e-mail messages of senior IRS executives are being archived in electronically accessible formats in perpetuity, and the messages of second-tier managers are being stored for 15 years. According to Killen, the IRS...

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