Interlink launches Global Service Center.

• Position: Success Profiles: Special Advertising Section - Brief Article

Over the last 14 years, Interlink Group has distinguished itself as one of Colorado's most successful private technology services companies.

Specialists in technology architecture, deployment and management services, Interlink has developed a reputation for being highly skilled and dedicated to meeting the needs of their clients. It is this same standard that characterizes the company's newest offering, a 7x24x365 managed service solution.

We're seeing increased pressure on our customers to lower their IT operations costs, while at the same time, they are challenged with improving performance and uptime of their systems," said Jason McGregor, chief operating officer

Interlink announced last month the opening of a Global Service Center (GSC) from which it will provide 7x24x365 remote monitoring and management of customers' network and server environments. "The need is there," continued McGregor" and we observed a gap in the available solutions to cover this need in a flexible and cost effective manner."

Businesses can benefit greatly from Interlink's latest offering. Companies conducting commerce over the Internet have critical systems that need to be up around the clock Similarly. companies with worldwide operations have 7x24 needs for systems management.

"Our services help organizations achieve higher uptime and better performance, which directly impacts their business operations and, in turn, their customers satisfaction," said Paul Chizzo, operations manager.

Through its commercial-grade GSC, Interlink is now offering a breadth of management services, from fault and problem management to performance and configuration management Such services give Interlink the ability to analyze and trend data to predict and avoid possible problems. "We can help clients pinpoint where bottlenecks are and provide a solution with our professional services branch," said Chizzo.

Setting itself apart from its competitors, Interlink provides unique flexibility in its managed services offerings. They offer customers a choice of service levels ranging from full management of a server...