MIAMI -- Think of Claudio Muruzabal, CEO of the information technology services consulting firm, Neoris, as guiding a team of architects who build a world of virtual highways, roadways and control panels in major companies.
A leading regional provider of what is known as enterprise resource planning, as well as other IT services, Neoris designs and implements the software infrastructure and systems integration that allow the seamless flow of information and data throughout a company Neoris handles small jobs like building a company's website, but it also tackles big assignments, such as implementing a global trade platform for a multinational agribusiness. The larger IT projects are multimillion-dollar and multi-year undertakings that require major commitments from the client, as these overhauls can involve revamping the accounting, human resources, back office and other systems at the same time.
"You are not implementing software, you are changing the way you run your business," said Muruzabal.
Closing in on its 10th anniversary--a milestone it will mark in December of this year--the company has come a long way since Mexican cement giant Cemex spun off its in-house IT operation at the height of the dot-com bubble. Then known as CXNetworks, it acquired the operations of a series of Internet companies, from web builders to e-consultants to software developers in Argentina, Brazil, Venezuela and Spain. Renamed Neoris--or "New Vision"--it established headquarters in Miami.
Neoris managed to ride out the downturn after the dot-tom bust in 2001, then refocused its efforts on more traditional IT business. Eventually its client list began to read like the Who's Who of regional industry and finance: Itau-Unibanco, Grupo Techint, Banamex and Seguros Monterrey.
With annual growth rates of 40 percent in the past few years and 30 percent growth forecast for 2010, Neoris has become the largest information technology and systems integration consulting company in Mexico and No. 2 in Latin America. Last year, Global Services 100 ranked Neoris as the best IT services provider in the region.
At its start, the company generated $100 million in revenue, a sum that industry experts estimate is now three times that amount.
Although Neoris often competes with market giants like IBM, Muruzabal said the goal is not necessarily to create the largest IT services company, but to offer clients flexibility and valuable services that cannot be found elsewhere.