Innovative practice nurtures employees.

• Position: Carolina Neurosurgery & Spine Associates

Since 1940, Carolina Neurosurgery & Spine Associates has developed a national reputation for providing medical innovation and outstanding patient care. This is due to the teamwork and trust shared among the entire staff, from the physicians, administrators and clinical staff to the front- and back-office personnel. Its goals are to provide a welcoming and satisfying work environment and to be considered an excellent place to work by past, present and future employees.

The private medical practice includes 31 physicians, 25 midlevel providers and more than 300 employees at offices in Charlotte. Huntersville, Concord, Ballantyne and Rock Hill. S.C. They proudly serve patients from the Charlotte region and across the country.

At Carolina Neurosurgery & Spine Associates, employees are actively encouraged to pursue excellence through teamwork, continuous improvement, patient satisfaction, innovation, education and practical resource management. Employees are given the autonomy they need to fulfill their specific job requirements and an open communication environment is promoted. Rather than working behind closed doors, managers make themselves available at all times to provide feedback and direction.

A monthly internal newsletter keeps the offices connected and highlights practice news to keep employees informed and build enthusiasm. Memorable family events and experiences such as weddings, births and graduations that employees wish to share are included in the newsletter as are the hire anniversaries of new hires and employees. Some employees have worked for the practice for more than 25 years!

Not only is there a strong sense of commitment within the organization to help everyone succeed, but employees also have a passion for giving back to the community. They...