Human resources: tips for judging quality of training.

• Author: Marshall, Jeffrey
• Position: BusinessBriefs - Brief Article

Executives who want to grow their human capital should look at these six critical components to determine the quality of training in their organization, says says Dr. Seth Leibler, CEO of The Center for Effective Performance:

* Training is viewed as the right solution only if the cause of a problem is a lack of skill or knowledge. Training is not automatically developed as the solution for every performance problem.

* All training requests are analyzed to ensure the right solutions are developed and implemented. In addition to training, all the potential causes for underperformance are addressed: skill, motivational, and environmental resource and supports.

* Practice situations in training match the actual on-the-job conditions as closely as...