Hotline change: stepping up the practitioner hotline.

PositionFTBNEWS

The FTB stated in May that effective April 19. 2011. tax hotline agents would only be able to assist callers with information on one case per phone call. Since then, the FTB received many requests from the practitioner community to increase the number of cases we can assist with per call. Starting Aug. 1, 2011...

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