Happy talk: Wilmington publisher is bucking trends with a sharp focus on individual neighborhoods.

AuthorOverman, Ogi
PositionCASE STUDY

Before doomsday pundits drop the last shovelful of dirt on the print media industry, they might want to visit N2 Publishing in Wilmington. There, a staff of about 200 graphic artists, sales managers, administrators and press operators produce 800 glossy, monthly publications that target neighborhoods in 500 cities in 48 states. Started in June 2004, N2 expects revenue to top $50 million this year, or about five times the $11 million recorded in 2011.

"Every 15 months our company doubles in size," CEO Duane Hixon says. "We're adding five to 10 employees a month." Inc. magazine has ranked the company among the 1,500 fastest-growing private companies in the U.S. for the last four years.

N2's concept is simple: Find a high-income neighborhood ranging from 200 homes to as many as 1,500. Then, hire an "area director" to sell yearlong ad contracts to merchants and service providers such as stockbrokers, while collecting editorial copy consisting mostly of articles promoting local businesses and describing kids' activities, often written by moms. The ads and copy are sent to Wilmington, where cookie-cutter publications are produced and mailed to each home in a neighborhood, free of charge.

College friends Hixon and Earl Seals devised N2 after seeing similar publications in Atlanta, Austin and Indianapolis. "No one was really doing it on a large scale," says Hixon, a general studies graduate of Indiana University. He began his first publication in his own Wilmington neighborhood, Farrington Farms. The company has since added six more neighborhoods in the Wilmington area.

Seals was living in St. Louis, and had started a handful of similar publications there. By 2008, Hixon, 39, and Seals, 44, were attracting assertive, sales-oriented people to...

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