Hallmarks of a bank with trustability.

• Position: Brief article

It's really not all that difficult to identify the kinds of business practices that would serve as proof points for trustability in a retail bank. For instance, a genuinely trustable retail bank would:

* Disclose all fees proactively, ensuring that every new product offering includes an explanation of charges in plain language, rather than legalese, buried somewhere deep on the website.

* Eliminate overdraft fees for creditworthy clients.

* Allow customers...